Finance, sales, fulltime, DHL, projectmanagement, Maastricht, business, customer satisfaction, master, bachelor, international business, maastricht city, large account, Maastricht jobs, DHL Finance Services, single point of contact, order to cash

Vacature European Key Account Expert in maastricht

bij DHL Finance Services BV (EFSS)
Wat ga je doen?

Your business area
As a (Junior) European Key Account Desk Expert you are the single point of contact for some of DHL’s largest and most complex multinational customers. You build and maintain strong relations with these customers to secure an outstanding end-to-end ‘order to cash’ process, guaranteeing a continuous cash flow combined with high customer satisfaction. In case of customer issues that impact the ‘order to cash’ process, you are the case owner and linking pin between various customer and DHL functions to analyze, clarify and structurally resolve these issues.

What do we offer?
The DHL team comprises over 510,000 people in practically every country on the planet. And yet they all have one important thing in common. The Customer. That’s because although logistics are what drives our world, people are what connect it. Delivering service, quality and sustainability, every single day to every single customer, is how DHL Finance Services able to bring people together - and make a difference to their lives. DHL Finance Services offers a benefits package that includes a competitive salary, bonus incentives and a pension scheme based on a defined contribution plan. In addition, we offer a wide range of employee benefits, such as discounts for various insurances, (leisure) activities and products. Furthermore you will have access to comprehensive learning programs and international career opportunities.

Wat vragen wij?

Your profile

  Bachelor or Master Degree. Preferably in Finance, Sales, Business analytics or associated
  At least 3 years of work experience at Bachelor level in a related field (e.g. Finance, Sales, Business Analyst, Customer Service) - strong preference for candidates with experience in multiple fields (e.g. Collections, Query Handling, Billing, Customer Service, Sales)
  Ambitious and highly interested in a career in the most international company
  Experience with multi-million portfolios and international sensitive customers
  Strong English language skills and mastery of at least one other European language
  Strong communication skills, great customer orientation and empathy.
  Analytical skills and the ability to translate analysis into proposals for improvement
  Proven project management skills
  Experience in Microsoft Office, especially Excel and Power Point

Do you want to apply?
Are you interested and do you meet the requirements? Then click on the button apply and we will contact you as soon as possible

Solliciteer direct
 
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Solliciteer direct


Vragen over deze vacature ?

profielfoto Ellis Caubo Senior Intercedente
Ellis Caubo
Senior Intercedente
  ecaubo@flexpoint.nl
  +31(0)43 350 62 40
  www.linkedin.com

vestiging

Flexpoint Maastricht Office
Stationsstraat 7
6221 BM Maastricht
  maastrichtoffice@flexpoint.nl
  +31(0)43 350 62 40

Werken bij

DHL Finance Services BV

Interested to join the most international company in the world? At DHL Express, motivating our people is priority number one because we count on every one of our motivated superstars to deliver great service quality and drive our "Insanely Customer Centric" culture. We offer a competitive salary & benefits package and a 38-hour workweek program from Monday to Friday. Furthermore you will have access to world-class learning & development programs, as well as plenty of international career opportunities.

 Volledige bedrijfsinfo

Vragen over deze vacature ?

profielfoto Ellis Caubo Senior Intercedente
Ellis Caubo
Senior Intercedente
 ecaubo@flexpoint.nl
 +31(0)43 350 62 40
 www.linkedin.com

vestiging

Flexpoint Maastricht Office
Stationsstraat 7
6221 BM Maastricht
maastrichtoffice@flexpoint.nl
+31(0)43 350 62 40

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